About PacificEzy
PacificEzy was established in October 2005.
PacificEzy was founded in 2005 offering money remittance services between New Zealand and Samoa. We are a passionate and committed team who understands the importance of quality service which is why over the years, we have focused on innovation and security as our priority for our customers.
Our Vision – Community First
Our Vision of Community First is about service.
We take a lot of pride in the services we offer, and especially the community initiatives and activities we take part in. Our vision is focused on building trusting relationships and being present in our community.
Our Mission
To be innovative in providing secure, convenient ways of sending money that connects and serves our community
This is the driving force in motivating our company to do better, and be better. We have come a long way since our humble beginnings of processing transfers manually to having online systems.
We enjoy being creative in offering our customers modern solutions to cater for the changes around us. We are focused on providing secure and safe means to connect our families in NZ and Samoa .
What makes PacificEzy different to others?
We are focused on serving our community through the provision of easy, affordable and convenient options to transfer money.
Our PacificEzy presence in the community is one of our advantages with having 3 offices in Auckland (Otahuhu, Otara, Mangere) and agents throughout NZ.
We have 7 offices in Samoa with 4 on the mainland of Upolu (Savalalo, Mulivai, Vaitele, Mulifanua) and 3 in Savaii (Salelologa, Fagamalo, Asau).
Our Values and Ethos
At PacificEzy, we hold the following values to be true and apparent in all our dealings with both internal and external customers.
1. Trust
We provide reliable, secure and safe money transfers that you, our customer, can trust. We provide peace of mind every time.
2. Honesty
We operate in an open and transparent manner in all our communications and processes. We invite our staff and customers to give us feedback so that we can improve where needed.
3. Continuous Improvement
We take pride in looking for new technologies to bring further innovation to our business. We are committed to embracing change and new technologies that will further streamline processes to improve the customer experience. We are dedicated to making continuous improvements in our quest to be the very best money transfer specialists both in NZ and abroad.
4. Making a Difference
PacificEzy has been giving back to the Samoan community since its inception. Our primary goal is to be able to continue supporting people and communities both in NZ and Samoa.
This is demonstrated through the continued sponsorship of both sports teams and individuals, donations to church groups. Find out more by reading our latest news.
5. Compliance focused
As a trusted financial institution, we have a duty to ensure we are compliant with the relevant legislations. We take this very seriously and are committed as a team at an individual basis as well as an organisation to always remain compliant.
6. Teamwork
PacificEzy is a team of individuals who are striving for the same things. We are family, supporting each other through the hard times and ensuring we continue to provide an excellent service no matter what is happening in the world. We go the extra mile to ensure that as a team, we can provide the best money transfer services available.