PacificEzy Limited is committed to respecting your privacy and to complying with applicable data protection and privacy laws, including the Privacy Act 2020 (Privacy Act).
Additional rights and obligations
You can visit this website without disclosing any personally identifiable information about yourself. You are not required to provide us with any personal information that we request. However, if you do not do so, we may not be able to provide certain services to you.
How we collect Personal Information
We endeavour to collect, use and store your personal information only with your knowledge and consent. Generally, we will collect personal information directly from you. We may also collect your personal information from a related company, or from a third party if you authorise us to do so. We will typically collect your personal information when you use any of our services including when you make customer enquiries, register for information or other services, or when you communicate with us.
How we use Personal Information
If you choose to provide us with or allow us to collect your personal information it will be used:
- for our general business operations and our relationship with you – including to communicate with you, perform our obligations and exercise our rights under our agreement with you, and to provide you with services;
- in support of the intended purposes stated at the time at which it was collected;
- comply with our legal obligations, including the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (we are also required to report on your personal information in some circumstances);
- improving our services;
- marketing our services;
- helping us manage and enhance our services; and
- for any other purpose authorised by you or permitted by law.
We may also use information about your New Zealand passport, driver license, citizenship or birth certificate, and any other identification documents to check those details against relevant registries using third party systems and record the results of those checks.
How we disclose Personal Information
We may share your personal information with our related companies and organisations, partners, contractors and service providers to assist us in providing services to you.
We may disclose your name, date of birth and address to an organisation providing verification of your identity to request an assessment of whether that information matches the information they hold in their files for the purposes of online electronic identity verification. Your personal details will be matched with information held by the issuer of the identification document via the use of third party systems.
Security of your information is very important to us. We will take reasonable technical and organisational precautions to protect personal information that we hold. However, please be aware that communications over the Internet, such as emails are unsecure because your communications may be routed through several countries before being delivered unless your communication is encrypted. PacificEzy does not accept any responsibility or liability for any unauthorised access or loss of any personal information through any cause beyond our control.
Access and Correction of Personal Information
Under the Privacy Act, you have the right to access and request correction of any personal information that we hold about you. We rely on you to update us if your contact details change (please refer to the Contact Us section below).